Optimum Outage in Poughkeepsie, New York (2024)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Poughkeepsie, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Poughkeepsie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optimum users through our website.

1. 

   Internet (60%)

2. 

   TV (15%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (3%)

Community Discussion

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Optimum Issues Reports Near Poughkeepsie, New York

Latest outage, problems and issue reports in Poughkeepsie and nearby locations:

• SloMo21 (@xSloMo21x) reported 3 minutes agofromEast Fishkill, New York

  Well going to have to cancel tonight’s stream. #Optimum is to thank. Eventually it will work.

• Dan Barone (@Baroned23) reported 4 minutes agofromLagrangeville, New York

  @OptimumHelp I sent a message with no response. Please assist. Going on two days with no WiFi and TV service in and out.

• Razz (@Razznation) reported 15 minutes agofromHyde Park, New York

  @OptimumHelp what is going on with your customer service tonight. Tried to get help and was told to contact back tomorrow. That’s terrible!

• Robert Von Bergen (@Robrags1999) reported 16 minutes agofromWappingers Falls, New York

  @OptimumHelp due to your guys service sucking, I will not be enjoying my night after a hard day at work. I’m still working, why isn’t my internet?

• DonDeCarmo (@Escrappa) reported 19 minutes agofromWappingers Falls, New York

  ****** bout to riot at this Optimum spot...let me pay this bill and get ******** outta here....

• Eric J Planey (@EricPlaney) reported 20 minutes agofromWappingers Falls, New York

  I think all the beer makers in the US should sue @optimum. Their bandwidth is so slow I don’t need to drink in order to get a blurry screen!

• Robert Von Bergen (@Robrags1999) reported 24 minutes agofromWappingers Falls, New York

  @optimum my wife and I pay you guys a large monthly bill for subpar service. Slow internet speeds, polite customer service that takes to long to get a hold of. Currently on a 30 minute wait to talk to someone about my current outage, and all around intermittent service all week!

• Richard Wendel Jr (@Rjr4232) reported 27 minutes agofromPlattekill, New York

  Be nice if Optimum could get this YES Network issue resolved. Just saying.

• Rudy N Golf (@rudyngolf) reported 31 minutes agofromSpackenkill, New York

  @OptimumHelp What service does optimum provide that i am paying for..Your call centers in ******* India provide no service....constant phone calls provide no service...intermittent wifi over the past 2 weeks...that i assume we are paying for mo service. #nocustomerservice

• Robert Von Bergen (@Robrags1999) reported 34 minutes agofromWappingers Falls, New York

  @OptimumHelp wife and I pay you guys a large monthly bill for subpar service. Slow internet speeds, polite customer service that takes to long to get a hold of. Currently on a 30 minute wait to talk to someone about my current outage, and all around intermittent service all week!

• mike (@MrMihalis) reported 34 minutes agofromMyers Corner, New York

  By far the worst service provider is @optimum , not even close !!!!!

• Mare (@evilqueenshock) reported 35 minutes agofromWappingers Falls, New York

  @optimum your customer service is absolutely disgusting. Yesterday, 4 representatives, 3 supervisors for a total of over 3 hours on the phone, and not one of them could give me an answer to my problem. Time to cut the cord.

• Darrin Dyle (@DarrinDyle) reported 39 minutes agofromFishkill, New York

  @OptimumHelp been out all day in Fishkill, NY. And don’t bother ask for my specific address. Just let me know when you plan on addressing this obviously widespread outage. Seriously, this customer service isn’t looking so hot. Fix yourselves.

• AnthonyLs87 (@AnthonyLs87) reported 40 minutes agofromEast Fishkill, New York

  @OptimumHelp FIX THE INTERNET ASAP OR IM SWITCHING PROVIDERS. #optimumCrash

• Cindy Kane (@CindyAKane) reported 41 minutes agofromHyde Park, New York

  @OptimumHelp Hello is anyone even there? Our Altice service is completely out due to Isaias in Hyde Park NY. It would be great if #optimum would atleast acknowledge the situation. The online outage map has hundreds of comments on this.

• Robert Von Bergen (@Robrags1999) reported 43 minutes agofromWappingers Falls, New York

  @optimum the internet is out again as usual, you’re service is awful. Paying $255 a month for service that constantly disconnects.

• Robert Von Bergen (@Robrags1999) reported 51 minutes agofromWappingers Falls, New York

  @optimum nothing like feeling like nothing to business you give $233 to every month on time only to be dealing with shorty internet service at best. #cablecustomerslivesmatter

• Brittney Janéi (@bjanei_14) reported 51 minutes agofromHyde Park, New York

  @OptimumHelp is there an outage in my area? 12538I have been without internet service for two hours.

• Tara Thompson (@Mamamohl2) reported 52 minutes agofromEast Fishkill, New York

  @OptimumHelp Worst cable/phone/internet provider EVER!! Outrageous prices for no service!! We need to get rid of this provider ASAP!!

• Dan Barone (@Baroned23) reported 59 minutes agofromLagrangeville, New York

  @OptimumHelp no internet and cable in Poughkeepsie NY. Can always count on optimum for horrible and inconsistent service

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

• David #kcco (@dchartney) reported 5 minutes ago

  @optimum Your supervisors have already told me this. Walked in the door and back basically. If you want to dig deeper, look into service reliability and how often the servers reset in Georgetown, TX.

• DAYY (@BindzSZN) reported 7 minutes ago

  @guyadavis @optimum Yea optimumwifi hotspot been down for me at my home for 5 days.

• Ashley Colwell (@AshKCol20) reported 9 minutes ago

  @AmySaurusRex @optimum This is happening in my neighborhood too. Cables have been down on & off for 3 weeks in my backyard. It’s fixed one day then another crew comes and pulls it down again. Last night they left 10ft of it coiled on the ground. Really unsafe and no one can tell me when it will end.

• Steve Reynolds (@reynoldstop20) reported 10 minutes ago

  @OptimumHelp Hi there, my cable/internet just went out in Brooklyn. There’s no outage listed on your website, and I can’t get the Optimum Help app to go beyond the login screen, so I’m resorting to Twitter. Can you offer any help?

• Peanish Butter (@Taintgrundel) reported 10 minutes ago

  @optimum trash Internet, going to switch to another comp if this **** doesn’t get fixed after they come and attempt to fix this problem , FIOS HERE I COME , and I will make sure to tell everyone to also switch

• David #kcco (@dchartney) reported 10 minutes ago

  @optimum Day 35 of intermittent internet. Please for the love of god upgrade your equipment in my area. You’ve got to know this is an issue and just don’t care enough to fix it.

• yeller (@martian_lord) reported 13 minutes ago

  @OptimumHelp My issue is you refuse to be better in general . I don’t need **** fixed from y’all cause I’ve been doing it myself since I signed up . How am I doing better job than y’all. Seems like you need to have me on payroll you dog **** internet provider

• Strawhat Urameshi🐝 (@Chrillnalf) reported 13 minutes ago

  @Mimslii @optimum Thats why monopolies are bad, they are one in my area

• MimHalation (@Mimslii) reported 14 minutes ago

  @Chrillnalf @optimum I've had something similar going on couple years ago. They tend to get on top of the problem once you threaten to switch providers; if that's an option anyway

• 🌽 John, tired arc 🌽 (@FLAContention) reported 16 minutes ago

  @optimum has been nothing but a downgrade since taking over my old is.Past 12 hours without internet service and no eta or updates.